Customer Testimonials
Great service, would definitely come back. Will recommend to family and friends. Bert Ogden has great customer service I like bringing my vehicle here. Service advisor is helpful and friendly.
Always greet you. Your service us always completed in a timely manner. Comfortable area if you are waiting on your vehicle. Coffee, water, and pop orn.
Always meets and exceeds my expectations. Lupe always greets with a smile and very helpful. Wait time is minimal and service department is ready to service my vehicle upon my arrival.
It took about : 20 minutes from the time I arrived to received my vehicle already serviced with an oil change, you guys deserve a round of applauses from a happy customer!
Our salesman Mr. James Hernandez, did a great job as well as the other staff members. Even though the dealership is over 40 miles from my house I will definitely be going back for my next vehicle purchase.
Customer service was on point! Professionalism was on display at all times by the entire staff. I truly could not have asked for a better experience.
Staff did not explain the requarment for for the insurance on a lease care when back to cancel the purchase but staff made it impossible to do not a very pleasant day
knowledge of sales person (Juan Davila) Most of all the respect he had for my spouse and me.. will definitely return to Bert Ogden Kia.
Great customer service, respected my decisions. They gave me everything I wanted in my car. Got my car cleaned and they were really friendly. They did make a mistake on my numbers and got me upset but they fix it.
The customer service is great... Went in to buy a 2nd car. Will keep on purchasing from Bert Ogden. Eric (Cuba) was on top of things and even tho it was a long process he stayed by outside and made us feel at home.
the only reason I purchased from this particular dealership was the sales person Clark...he was very professional al all times. Also dealt with Javier at Bert Ogden Kia and not very impressed.
We had an awesome experience buying two vechiles Everyone from sales person to finance were awesome we will definitely return when another car is needed.
This is the second vehicle between my wife and I that we purchased here. Great service, great staff.. Our next vehicle will definitely be from here again...
I had a very good experience at your dealership. Staff was knowledgeable and helpful. Financing dept was helpful too and explained everything. I will recommend your dealership to co workers and friends.
This dealership treated us like royalty ... It did not feel like we were buying a car - it felt more like they were trying to help a family member be on their way in a safe vehicle.
I recommend this dealership to all. The manager is very nice and understanding people’s need. They offer very good price. They help a lot.
Everything was great even though things didn't go as planned with the Tucson costing to much 2017 loaded model...or the 2018 being ugly. I had never even considered the elantra and it turned out wayyyy better ..new cheaper and loaded
We were totally happy with our sales person and we are a returning customer. All questions were answered professionally and all staff was very nice and helpful.
Fast and friendly nice experience we watched a little tv my wife ate a little popcorn, we looked at a few cars. Had a great experience.
Excellent and professional service. Mr. Viegas was very helpful and made sure to answer any and all questions that I had. I would definitely recommend this dealership two family members and friends.
Friendly, honest and helpful staff that helped me find a vehicle exactly in my price range. Definitely the best and easiest experience I've had purchasing a vehicle. Highly recommend!
Awesome service all around, every one in the family was satisfied. Thank you all for all the work and time put in to make my purchase be successful..
It was a very pleasant experience. The salesman, Clark Viegas, was very knowledgeable of the car and its features. The negotiation process was relatively painless. They found the exact car I wanted.
I never went to the dealer expecting to get a car with all the extras, but Bert Ogden gave me a deal I couldn't pass up. Clark "Superman" Viegas was an awesome person to deal with! Would definitely buy another car from here!
Good job all. Dealership is an excellent place to purchase your next car very patient staff and very professional, much better than my local Hyundai dealer.
James did a great job finding my true needs. While I was there the experience was awesome. My little boy and I were treated like family. That's one thing you don't feel when you go to dealerships.
It was a great experience from beginning to end! Everyone at the dealership exceeded our expectations. Our family is very happy with our purchase and we look forward to working with Bert Ogden again in the future!
i was totally nervous about making a car purchase... due to being a huge commitment.. but i needed a new car and good things cost money.. the buying experience was pleasant.. i really like my car.. especially that it has blue tooth, low gas warning, low tire warning, Sirrus for 3 months, gas saving modes,.. i wasn't expecting that.. totally fancy.
We will return to Bert Ogden Hyundai for the rest of our family needs. Great product, great team. Timely purchasing process, each team member complimented the other. You guys rock!
Staff was able to help me find a suitable car for constant travel. They were knowledgeable, friendly and patient when it came to answering questions in regards to the vehicle.
James was courteous. Very professional. Provided with business card, told me to call if I needed anything. I do appreciate this courtesy. Appreciate his patience & time.
A few months ago a walked into the dealership and was pleasantly greated by Eric Renteria. I expressed that I was shopping around for a new vehicle. He did not pressure me to immediately buy a vehicle, but instead was very patient and thorough when showing me several models. Being an indecisive customer I returned three different times. Each time Eric was very helpful and was not the "agressive salesman." As a result of my great experience with my first purchase I purchased a second vehicle a few months later.
LOVE MY CAR! Everything was strait forward and they got me the best deals! I told them exactly what I wanted, and I got it down to the color. They even drove past Houston to get it for me. It doesn't get much better than that!
I was happy with my overall experience. They were able to find me a vehicle that I wanted ato a price I was comfortable with. James was great and he was able to answer all my questions
Great service, thank you Eric Renteria. I would recommend all my friends and family to Bert Ogden for a vehicle. Everything went smoothly and I felt informed and comfortable through out my vehicle purchase.
I'm holding your dealership at High expectations. So that my Daughter feels very Happy on her New 2017 Hyundai Accent..Thanks for giving my daughter the opportunity to drive a New Car.
My salesperson James was friendly and energetic from the get-go, knew his cars inside and out, this has been my second car from Hyundai in Harlingen and customer service is beyond words!
very good eperiendcegood service, friendly professional all went well will recommd to others thankk you this thisis enough said please take it as is and close this out
Very professional and knowledgeable. Answered all our questions in a timidly manner. Great salesman. Would definitly recommended family and friends on the great experience. A lot better than the folks over at Nissan were they took my I.D card and wouldn't give it back just to keep me there and sale me a car.
Wonderful experience. This is the second vehicle we have purchased from this dealership and both times it was ver pleasant. Both of the sales representatives were knowledgeable, very helpful, and very friendly.
We are very satisfied with the service we received especially from James who helped us immensely with the navigation system and all the features in our new car
It was a good experience i would tell some else to buy a car there as a matter of fact were going to buy another car there they should have food there
My first new vehicle purchase and it was amazing! The employees at Bert Ogden were helpful and not pushy at all. I did not feel any pressure to make the purchase. I showed them what I wanted and they gave me that. My sales person even went the extra mile for the delivery. Thank you Bert Ogden for making my first vehicle purchase one to remember. I definitely recommend purchasing a vehicle here.
Clark Viegas was an awesome salesperson to work with. He knew what we needed and didn't try to sell us something we don't need. He has sold us our last 3 Hyundais and we will return when we need another vehicle.
Yes I would recommend friends everybody I am a happy customer I have been a Hyundai customer since 1999 I love Hyundai beautiful cars, price are just right, beautiful body design, also very good for gas yes they are gas saver's
Don't waste time going anywhere else in the valley for a Hyundai, Harlingen will take care of you and make sure you leave home with a vehicle that perfectly suits you. Everyone there will make sure you feel like family as soon as you walk in.
Francisco and Eric and the Finance Dept were great! I am very happy with my experience at Bert Ogden. I will be returning very soon to purchase a 2017 Sierra 2500 HD but at Bert Ogden GMC.
I was a little iffy about going to bert ogden in harlingen since im from mcallen but turned out to be a great decision had great service felt right at home
Excellent service will recommend to a family member/friend. Friendly service and definitely makes you feel like your an important priority. My sales person was great with explaining the vehicle features and making sure I was taken care of.
Excellent dealership.would definitely purchase more vehicles from bert ogden . The sales persons that helped out did an excellent job.would highly recommend friends and family to purchase at bert ogden hyundai.
I had a great experience with the dealership. This was my first brand new car buying experience and they went out of their way to get me the exact car I wanted.
Our sales man did an excellent job of tracking down the car we wanted when we waited too long to purchase the one in stock. Great communication with us during the process.
I would definitely recommend Bert Ogden Hyundai and salesman Eric Renteria to family and friends. Eric was extremely professional, knowledgeable about every single hyundai vehicle on the lot, and negotiated a honest and fair price. After purchasing the vehicle, Eric followed up with me several times and emphasized if I needed any assistance or had any questions concerning the car to contact him. My overall experience in purchasing a vehicle was a positive and satisfactory one. I would like to add, the finance manager, Miguel, was very curtious and kind. Miguel worked diligently to find the best finance rate possible. ...
Had a great experience purchasing my new vehicle,salesman was very knowlegeable on cars features and overall a great outcome.. We had an overall experience with the purchase of the vehicle. We hope the funding or financing part goes smoothly.
Good customer service, we didn't have any problems at all, we didn't take too long to sign the paper work and we didn't have any issues at the end of signing.
Wonderful and attentive customer service. Staff was very caring and made sure we left satisfied. Really appreciate how your staff made sure even after purchase that we were happy.
The salesman was very polite and curtious. I will definitely recommend to all my family and friends on buying a Hyundai vechle. I love the safety features and the warranty that is offered when you buy the vehicle.
The staff really worked with me to meet my needs at the price I could afford. I was able to get the car I wanted at a price I was comfortable with.
During the process of leasing my new car the employees were very polite and patient. They have great work ethic and know how to communicate with each other. Very knowledgable and willing to help you get a good deal!
These guys went over and above their usual duties to make my purchasing experience the best possible. They checked and rechecked back with me to insure that I was satisfied with the auto and that everything was working as it should. I will recommend Bert Ogden to friends and family.
The staff was engaged and worked collaboratively to get the job done. It was a pleasurable experience. The staff was not aggressive in selling, but made themselves indispensable to provide you the information needed.
Great knowledgeable staff, very no pressure sales tactic. Fast closing and free fill up and car wash. Unlike this survey the staff/Eric did awesome!!! Eric ROCKED!!!
Excellent experience w the sales advisor Toni Espinoza Overral experience was great Excellent experience w the sales advisor Toni Espinoza Overral experience was great Excellent experience w the sales advisor Toni Espinoza Overral experience was great
Very professional. Knowledgeable in the car selling business. Answered every question I had and was very patient while I looked at different cars. Staff was exceptional.
Overall a good experience. Only suggestion is the length of time it took. Don't understand why it takes so long to wash a car and fill the tank. Salesman did a good job.
i loved the service thank you! everything was great, always heard that is a day time buy a vehicle and i can not say that i had a great experience and to top it off amazing elote
Clark Villegas our salesman was an awesome salesman. Very courteous and walked us through the process of buying a vehicle smoothly. Went out of his way to make sure our daughters 16th birthday gift was special!
This time I purchased my 3rd vehicle from Bert Ogden Hyundai Harlingen within a two week period. I could have gone to a different dealership but we were treated so special by James, Tony and Sergio that we just had to go back for the third time. Awesome job guys and yes, you will be seeing me back for my fourth Hyundai.
Our experience was really great. As a matter of fact this was our second purchase in a week. Last week we purchased a Veloster from Tony and we decided to come back again for an Elantra.
Good experience. Salesman was very courteous and helpful. He assisted me to drive around and check all items. Gave me the second set of key. Would like to have one more set if possible
Great/friendly staff unlike other dealerships sales people don't attack and give you the space you time to look for what you want not what they think you want or need. Will definitely return when ready to purchase another vehicle.
Clark is a very professional employee who made my deal at Bert Ogden a great one. He is friendly and humoris. Which is not a bad thing every employee should show an attitude like that. He has a bright spirit and he truly made my experience amazing. I am and always will be a Hyundai member. Thank you!
Excellent customer service. Very friendly staff. They helped me purchase a vehicle for my son and his wife who live in Edinburg, Texas. I live in Ohio. They found the vehicle we were looking for. They went the extra mile to find it for us. Clark was extremely professional. He explained everything about the vehicle to my daughter-in-law. She was very impressed with his professionalism.
I have purchased 4 vehicles from Eric. Good Salesman. Sergio was very helpful also. Won't deal with any one else, also Isreal at Toyota. My son wanted a new truck, so I asked Eric to go with us and make the sale.
Actually had a base model in stock, lower priced then other dealership in the area. They were friendly and knowledgeable. They also were not pushy.
This was the best vehicle buying experience I have ever had. From the very beginning Tony (Turbo) was there to greet us but the one thing I found refreshing is that he didn't push us into anything. He introduced himself and stated that if we had any questions about any vehicle he would be right there to answer them. We, my wife and I, actually got to walk around and look freely. Tony took care of everything up until he handed us off to the Finance Manager, Sergio. He too was awesome by explaining to us all the different ...
Excellent service, friendly staff, welcomed, car bought was to our liking, will definitely recommend to family and friends, overall experience was very good, will definitely return
a real review, you would get to know your sales team. The man that dealt with my grandfather was not only friendly, but spry to his needs. My grandfather often suffers fits of pulmonary congestion, nearly passing out in your dealership. However, your rep managed to grab him a glass of water before that happened.
I was pleased with the way I was treated at the dealership. I was shown how to operate the optional equipment on my new vehicle.
The Bert Ogden Hyundai team in Harlingen, went above and beyond my expectations to get me in the vehicle I wanted. Everyone was friendly and understanding. They are really there to help the customer and satisfy their needs. I am extremely happy I found them.
It was a great experience buying a sub with this guys... you really did a great job... keep on going.. if i can send the whole Rio Grande Valley with you guys.. i would do that for free... it was fun talking this guy... Clarke... he was nice funny and he went straight to the point... which is business... so you guys know already what was the great deal... go directly with Clark in BERT OGDEN HARLINGEN HYUNDAI !!!!!!!!!!!!!!!
Great service by Bernie got us just what we were looking for, for our daughters surprise gift her first brand spanking new car 👍 at the price we were looking for
Excellent customer service. We are very satisfied with the vehicle. I would recommmend this dealership to family/friends. I love the features and the safety of this vehicle
He was very friendly and took time to explain in detail. I was very happy with my purchase. He contacted me to see if I had any other questions with my purchase.
Bernie was excellent! It was my daughter's first car, my husband and I actually purchased the car, and he was sure to include her in the process. He was very informative and forthcoming with information necessary to make this an awesome shopping experience! Would highly recommend him to any friend or family seeking to purchase a vehicle! Thanks again for a great purchasing experience! Christopher and Priscilla Amy Morales Anderson
I am very pleased with the services and impressed with the amount of time I spent there for my purchase. Less than 3 hrs. It is my record time while purchasing a vehicle.
The sale went very well salesman was top noutch and explained every thing . That is without saying the financing did not go so well as it was said to be 72 months but it came out tone 75.
Car dealership service was beyond satisfaction, I would recommend this dealership to family / friends. Information was well presented and I did not feel pressured during this transaction.
Very Helpful. I was very please and will recommend Luis to other people. Everyone was very kind and helpful. Nobody was rude. I have already recommended this dealership.
We had a great experience in the BERT OGDEN HARLINGEN HYUNDAI. Miguel was very nice and explained all of our questions in detail. Overall great experience.
I had a really good experience .. Sam Longoria is a great sales rep. had all the information need for both vehicles that we purchased .. he did all he could to make our purchase possible ( price and payment) .. THANK YOU Sincerely 4 very happy customers The Barrera's
Excellent customer service and experience. Recommend this car and dealership. We were completely satisfied with the whole experience. We will definitely be using the dealership again.
Everyone present was very friendly and helpful. I will definitely tell my friends and family that are considering buying a new car to check them out.
Very helpful and friendly. I would diffidently recommend to my friends. Very knowledgeable and willing to go above and beyond. I will return to purchase again within a few years.
Great service and friendly environment I like the way co workers helped my salesman in completing transaction and financie manager got everything quick and efficient
Simply the best!!!! I am sold on this dealership n every car or teuck i biy from this day on will be from these guys!!
Clark did an excellent job finding the perfect car for me. He checked off all my boxes and presented me with the perfect new elantra. He was professional at all times and a pleasure to work with.
