Customer Testimonials
Fast great service. I love the tecs at the Harlingen dealership
It was fast service. the contact person was courteous respectful
Great customer service from the salesman and finance department.
After being played by the bert Ogden in Mercedes these guys really helped me out, special shout out to Carlos and Scott for making sure I was taken cared of.
Very friendly. They took me in early. Excellent communication.
Absolutely amazed at the speed and attention that Bert Ogden gave to my vehicle. I had the passenger side head rest explode while driving. Very scary experience. Since my vehicle had over 94,000 miles I was prepared for an argument over replacement at Chryslers expense. There wasn't any. It was completely covered without any discussion! Very, very pleased!
George makes you want to buy a vehicle by how genuine open and transparent he is. He knows his stuff, and is always looking to give you the best the deal... not how much he can get out of you. He even goes as far as to help you get situated with a good insurance option. This guy needs to lead!
Gavin and mingo were awesome they made us feel comfortable and tried working with us in every way we love our 2023 grand cherokee.. if anybody out there is wanting a new vehicle make sure to ask for gavin and mingo.
It was a good experience from the start to the end of purchasing my truck (Richard & Luis). The team was also very supportive on the additional items I requested. The Manager and Richard was very accommodating to drive the truck i purchased home while I drove my other vehicle home. I have nothing, but good things to share about Bert Ogden's team. I like to thank each one of you at Bert Ogden.
Excellent service!!
Very pleasant Told them where I needed to be price wise
Your service department did a great job. They fixed my Jeep faster than expected. Thank you for that. My problem was with your service manager, he was not willing to give me any information. I had to resort to the salesman at Ancira Jeep in San Antonio that sold me the Jeep. Because of his help I was able to get my Jeep Gladiator to your dealership.
Excellent experience. I have never been out so quickly after a car purchase. Sales and finance were very professional and positive throughout process which had not been the case at this location on a previous purchase which caused me to purchase last 2 vehicles with competitors. Will definitely refer my son and daughter who are looking into vehicle purchases.
The sales staff were very helpful and listened to what we wanted. They made buying a new challenger a stress free experience.
It was an amazing experience! Hector and Mingo were so nice and fast they helped us out a lot.
Great car shopping experience!
Quickest oil change ever, I love it!
Great customer service was helped and taken care of within the hour
Service department followed up on the status of my vehicle.
As always very pleased with Bert Odgen! Cuba and Mingo always go above and beyond to help my husband and I. Thank you!!
Once again I am complementing the service I received here. I had my oil changed and maintenance check and had a complementary minor repair done for free and appreciated that very much. Thank you for lovely service and staff deserve every star!
Excellent customer service. Everyone was very nice and helpful
Your current employees make a difference. They are the reason my Husband and I keep coming back and giving you our business
Great customer service! highly recommend Hector Martínez he works with you and try everything to help you find what you want awesome service
I was in a bad predicament. My catalytic converter was stolen from my truck in Houston Texas and I was not able to repair it in a timely manner. I called Bert Ogden CDJR in Harlingen and asked if I could trade it in as is. With no hesitation they said yes and replaced my 2022 Ram 1500 with a 2022 Dodge Charger. I greatly appreciate the manager and sales staff. Scott Gilbert, JR Vega, Luis Ledezma and Erick Cuba Garcia for the help that was greatly needed.
The best experience ever. Extremely easy, quick, and fun! Gavin G. Was the best tended to all my needs and took the time to listen to what I wanted and needed! The family was extremely happy with the Durango and the way we were treated. Top notch service from Gavin. Thank you so much!!!! Highly recommended!
Employees were friendly and courteous. Got an oil change and it was done at a decent time. I would recommend this dealership to my friends
Very friendly and professional staff, everyone makes you feel welcome. Fast and Great service! I would Highly recommend Bert Ogden CDJR Harlingen!
William provided me with excellent customer service. He went above and beyond his duties to make me feel comfortable and satisfied. He went over the entire process of obtaining my vehicle and always displayed the highest level of courtesy, respect, and customer service. I am extremely happy that William was my salesman and I would highly recommend for anyone wishing to get a vehicle, to visit Bert Ogden GMC and ask for William.
Great experience today: oil change / tires rotated/updated computer system!!! 30 minutes 🥰
Highly recommend Bert Ogden Chrysler Dodge Jeep Ram. I had the best experience from the moment I walked in to the moment I left the building. Customer service was very professional. Gavin our salesman helped meet our expectations and went beyond to make sure we had the easiest, fastest and of course most comfortable experience. I am very grateful with all the staff including management. If you are looking to purchase your next vehicle Gavin is your salesman guy and of course Bert Ogden Chrysler Dodge Jeep Ram in Harlingen, Tx is your place to go.
Very good service, got me great financing and purchased ther perfect car for my son! I ONLY WISH THEYD GIVE YOU THE SAME SERVICE WHEN YOU PURCHASE A CADILLAC FROM BERT OGDEN! HYUNDAI JUST STANDS BEHIND THEIR VEHICLES BETTER!
This place is great! Big shout out to my boy Carlos Del Angel for the hook up on the best truck I’ve ever owned. So happy to have it!
Quick, courteous and efficient
It was a great experience. Fast service. Gavin did a great job
Thank you for fast service and a great attitude of the service personnel.
My 2021 Ram 1500 crew cab pickup threw a trouble code of defective throttle cable . The rear sensors and the backup camera stopped working also at the same time . I took it in to Bert Ogden Chrysler , jeep , Dodge , Ram dealership and was helped by service representative Bnanna Becerra . She determined what was wrong with my truck and assigned a service technician to fix it . I arrived at 7:30 am and was back on the road at 9:30 am with everything fixed . I tried to give her a tip for being so helpful , but she would not accept it . This dealership goes the extra ...
We had the best sales person Carlos Del Angel JR he made the experience so easy and was very helpful and hands on through the hole process
All the people at bert ogden were very friendly. But if it wasn't for David's patience, I would have left.
Excellent service 👍. Very happy with the service. Thank you.
Fast, easy, and great communication. Friendly staff and amazing atmosphere.
Saturday Oil service , pretty swift .
Great service, would definitely come back. Will recommend to family and friends. Bert Ogden has great customer service I like bringing my vehicle here. Service advisor is helpful and friendly.
Always greet you. Your service us always completed in a timely manner. Comfortable area if you are waiting on your vehicle. Coffee, water, and pop orn.
Always meets and exceeds my expectations. Lupe always greets with a smile and very helpful. Wait time is minimal and service department is ready to service my vehicle upon my arrival.