Customer Testimonials
Great experience!
Great experience from start to finish!!
Rene was very helpful & informative. Definitely would go back
I am absolutely in love with my new vehicle. Hector and Mingo gave the BEST customer service I’ve ever experienced while looking and buying for a vehicle. They made sure I was fully satisfied with what I was searching for. Highly recommend and if I could I would give them 10 stars 🌟
Fast easy no hassle purchase. Wonderful staff worked with me and explained everything. Always my go to Dealer.
Fast service!
Always come through. Customer service is very good and always willing to help.
Great customer service and fast service
Excellent service in and out never had any isssues since dayton took over years ago
Everyone was very kind & welcoming. Didn't take as long as I thought it would.
Sales people worked with us for almost 3 weeks. We were very pleased with the amount of attention they gave us. Thank you JR and Hector.
Fast and friendly service
The best customer service experience I've had to date! Eric and Mingo went above and beyond to help me close on my ecodiesel. They even stayed late after hours on a Friday! They really took the time to get to know me throughout they process which I appreciate.
I headed out to Bert Ogden Mercedes Tx. And there has been so many great experiences to talk about! I’d first like to say that Miss Castro has treated me wit the utmost customer service there is to provide. It’s a great place to purchase a vehicle! Great prices, great ppl, great service, Dale Gas!!
The service is excellent, but it is extremely expensive.
My salesman Carlos did a fantastic job in finding me the that I was looking for. 2 weeks ago I spoke with him and let him know what I wanted and the price range. He listened and delivered. I will buy again from him in the future. He's very professional and knowledgeable. I highly recommend to deal with Carlos and only Carlos. Thank you Carlos for your time and help.
Quick and clean service. No hassles and no wait. Service Manager and staff prompt and Professional.
David Montelongo was my sales rep and Maria was my finance consultant. Great experience with these two folks.
Great customer service really great person David Sales rep helped me with the purchase everything went well and that same day I took the SUV 🙏😊
Friendly and knowledgeable staff. Had answers to all my questions. Would recommend and will continue doing business in the future with them.
Carlos, our family sales man inclduing the managers JR and Mingo keep treating us like family. We've shoped around other dealerships to compare but nobody beats their prices but most of all their customer service. They were always willing to help us one way or the other and would go back and forth trying to come to a price where we were comfortable and realistic. This has been our 4th vehicle and will not be the last.
Excellent service! Our salesman David was knowledgeable and answered every question we had, and at no time was there any pressure to make any decisions. Buying our vehicle was easy and quick. Highly recommend!
amazing place, professional and really nice environment
Had the best experience with my salesman Julio C. Very nice young man and was able to help me get what I wanted. Smiley an listened to what I wanted. Bert Ogden
Had a great time here wonderful dealership
Carlos was very informative and professional. I will buy a vehicle from him again. I never meet a finance person I have ever liked until today! Mr. Domingo was excellent. Professionally Firm but not pushy...in the future I will go back because of these two men.
Great experience from the start! David did an awesome job with his sales pitch (twice) and letting us know of all the features the Wagoneer included. Would definitely buy from David and Bert Ogden again!!
Great Customer service recommended!
Excellent customer service. Walked in for an appointment with Luis and it was such an easy process! Gave me very good detail about what I was purchasing and made me feel very welcomed! I hear that at other dealerships you can take up to hours waiting but here at Bert Ogden I walked in and walked out in less than a few hours. Such an easy process to getting my Jeep and I’m in love!! Excellent place!
Greta deal obtained here at Bert Ogden worked with Sales man G. Galvan and Finance Manager M. Lopez! Swing by and request to work with them; you wont regret it!!
Every winter I have my service done here. If I didn't like it I wouldn't come back. It's always been great. And good coffee in the waiting room.
Best customer service!
I have a very pleasant experience. George was my salesman and he was very informative, and very efficient. He made my car buying experience simple and easy. Would recommend to anyone.
Had a great experience with Luis are sells rep and a great experience with are financing departments as well had a great experience with all of them no pressure what's so ever and trying to sell extra warranty as well simple to the point in and out